Mobile Privacy Policy

Effective Date: 10/09/2024

The Skill Haven ("we," "our," or "us") is committed to protecting your privacy when you use our mobile applications and services (collectively, the "Mobile Services"). This Mobile Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access and use our Mobile Services. Please read this policy carefully. By using our Mobile Services, you agree to the terms outlined in this Mobile Privacy Policy.

1. Information We Collect

1.1. Personal Information

When you interact with our Mobile Services, we may collect personal information, including but not limited to, your name, email address, phone number, and location data. This information is collected when you register for an account, use our features, or contact us through the Mobile Services.

1.2. Device Information

We collect information about your mobile device, including device type, operating system, device identifiers (such as IMEI or UDID), and mobile network information. This helps us understand device compatibility and improve our Mobile Services.

1.3. Usage Data

Our Mobile Services automatically collect information about how you use the app, including the features you access, the duration of your use, and interaction data. This helps us analyze user behavior and enhance the app's performance and functionality.

1.4. Location Data

With your consent, we may collect precise location data from your mobile device to provide location-based services and enhance your experience. You can control location data collection through your device settings.

1.5. Cookies and Similar Technologies

Our Mobile Services use cookies and similar tracking technologies to remember your preferences and improve functionality. Cookies are small files stored on your device. You can manage cookie preferences through your device settings.

2. How We Use Your Information

2.1. Providing and Improving Services

We use your personal and usage data to deliver and enhance the Mobile Services, provide customer support, and communicate updates and notifications related to the app.

2.2. Personalization

We may use your information to personalize your experience, including tailoring content and features based on your preferences and usage patterns.

2.3. Analytics

We analyze usage data to monitor app performance, track user engagement, and identify areas for improvement. This helps us optimize the app and deliver a better user experience.

2.4. Location-Based Services

If you consent, we use location data to offer location-based features, such as nearby opportunities or personalized recommendations.

2.5. Marketing and Promotions

With your consent, we may send promotional communications and updates about our services, new features, and special offers. You can opt out of these communications at any time.

3. Disclosure of Your Information

3.1. Service Providers

We may share your information with third-party service providers who perform functions on our behalf, such as app development, data analysis, and customer support. These providers are required to protect your information and use it only for the purposes specified by us.

3.2. Legal Requirements

We may disclose your information if required by law, in response to legal processes, or to protect the rights, property, or safety of The Skill Haven, our users, or others.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your information.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but strive to safeguard your information.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Once this period has elapsed, we will securely delete or anonymize your information.

6. Your Rights and Choices

6.1. Access and Control

You have the right to access, update, and delete your personal information. You can manage your preferences and settings within the app or contact us directly for assistance.

6.2. Opt-Out

You can opt out of receiving promotional communications by following the unsubscribe instructions included in those messages.

6.3. Location Data

You can control the collection of location data through your device settings. Disabling location services may affect the functionality of location-based features.

6.4. Cookies

You can manage cookie preferences through your device settings. Disabling cookies may impact the functionality of certain features in the app.

7. Third-Party Links

Our Mobile Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Mobile Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. International Transfers

If you use our Mobile Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries. By using our Mobile Services, you consent to such international transfers and acknowledge that privacy laws in those countries may differ from those in your jurisdiction.

10. Policy Changes

We may update this Mobile Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy within the app or through other communication methods. Your continued use of our Mobile Services after such changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Mobile Privacy Policy or our data practices, please contact us at:

The Skill Haven

Email:support@TheSkillHaven.com

Address: 4958 Franklin Street, Los Angeles CA 07477

Phone: 1-800-369-8527

12. California Privacy Rights

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) and other applicable laws. These rights include the right to request information about the categories of personal information we collect, use, and disclose. To exercise these rights, please contact us using the details provided above.

Thank you for using The Skill Haven’s Mobile Services. We are committed to safeguarding your privacy and ensuring a secure and positive experience on our mobile platform.